Shipping & Returns

Shipping Policy

Free Shipping

We offer free shipping on orders over £50 for all our products.

 

Shipping Costs

There is a shipping cost of £3.95 for any order under £50.

Paints and Accessories

Your order will be dispatched within one business day with standard delivery and arrive within 3-5 business days. 

Painted Furniture

If your item is marked as 'Ready to Dispatch' this means it will be dispatched within 1-2 business days and arrive within 3-5 business days. If for some reason our courier is unable to make this time frame we will contact you.

If your item is marked as 'Made to Order' then the processing times will be 2-3 weeks prior to dispatch as your order is being made just for you. Once dispatched your item will arrive within 3-5 business days.

Naked Furniture

Your order will be dispatched within 1-2 business days and arrive within 3-5 business days.

Return & Exchange Policy

Paints & Accessories

We accept returns for any paints or accessories if unopened and in new condition. The buyer must package the item as it was delivered to avoid any damage and pay postage for this return.

 

Naked Furniture

We accept returns and exchanges for our unpainted furniture within 10 days of sale if the item is in same condition as it was on purchase. The return shipping fees are at the cost of the buyer and all items must be packaged as they were for the initial delivery.

Painted Furniture

SoulHouseStudio UK does not accept returns, refunds or cancellations for any Painted Furniture orders as these items have been made purely for that sale. We do offer exchanges or replacement items in the unlikely event that an item arrives damaged.

We want you to love your items from SoulHouseStudio UK so please do contact us if you are unhappy with your order.